Shipping Policy

Shipping Policy

Orders for Japanese barbecue sauces, dipping sauces, gift packs, and branded merchandise can be sent wherever the checkout process confirms service. Some destinations or products may be unavailable because of carrier or legal restrictions. This delivery summary keeps order preparation distinct from the carrier's estimated travel period.

Before dispatch

We generally need 1–2 business days to prepare an order. The customer is responsible for entering a complete address, working email, and accurate phone number. Shipping cost and any free-delivery eligibility are finalized at checkout. This delivery summary keeps order preparation distinct from the carrier's estimated travel period.

After dispatch

Carrier travel commonly takes an estimated 3–5 business days, although the estimate is not a promise. Tracking is provided when available. Holidays, severe weather, unusually high volume, customs, and carrier disruptions can cause delays. This delivery summary keeps order preparation distinct from the carrier's estimated travel period.

For loss, prolonged delay, a delivery scan without receipt, or a parcel arriving damaged, send us the order number, checkout email, tracking reference, description, and supporting images when relevant. We will examine the information and available carrier options. This delivery summary keeps order preparation distinct from the carrier's estimated travel period.

Preparation and transit are measured separately: the carrier estimate starts when the parcel leaves fulfillment. Customers should promptly report a suspected address or tracking problem so the available options can be assessed. This delivery summary keeps order preparation distinct from the carrier's estimated travel period.

Email: bipinjeegar273@gmail.com
Mailing address: 1703 S M St, Tacoma, WA, 98405, United States
Phone: (360) 943-2678